discoverability precedes access

The Orientation Section: How to Write the First Page of Your Family Guide

by

Most family-information documents begin with the data: a list of accounts, a roster of contacts, a stack of document locations. The reader is expected to figure out what to do with the information by inference. This is the wrong way for a Family Guide to open. Imagine the moment your Family Guide is most likely … Read more

The Two-Minute Test: The One Question That Sorts Your Family’s Information

by

If you have ever started organizing your family’s important information, you have probably hit the same wall. You sit down with a notebook or a spreadsheet, you start listing accounts and documents, and within an hour you are stuck on the same question: which of this should be written down where my family can find … Read more